If you're an existing customer, please provide us with your Straight Talk MEID DEC / Serial Number
and your Straight Talk Cell Phone Number
when contacting us so we can give you the best possible service.

Contact us by:

Phone at: 1-877-430-CELL (2355)
Sim Customers at: 1-855-222-CELL (2355)

Home Phone at: 1-800-299-7784
Mobile Hotspot at: 1-877-430-CELL(2355)

 

Call Center Hours: 8 AM - 11:45 PM (EST) 7days a week
 

Correspondence at:

Straight Talk, Inc
Attention: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178
Media Contact 

If you are a member of the media, please contact:
Media@TracFone.com

If you are a California resident please read this important information

 

California Public Utilities Commission (PUC.) number for Straight Talk : U-4231

California Public Utilities Commission
Consumer Affairs Branch
505 Van Ness Avenue
San Francisco, CA 94102

Phone Number: 1-800-649-7570* or TDD 1-800-229-6846
www.cpuc.ca.gov

*Please be advised that the 1-800 number is an intrastate toll-free number and will not work from locations outside California.