Troubleshooting - Downloads

Find answers to common Straighttalk questions below.

If your phone is a Nokia 6790 or Nokia E71, please contact the Nokia customer service center at 1-888-NOKIA-2U (1-888-665-4228).

If your phone model is an Android, you must go to www.google.com/support/androidmarket.

For all other models, please contact our Customer Care Center at 1-877-430-CELL (2355) for assistance.

If your phone is a Nokia 6790 or Nokia E71, please contact the Nokia customer service center at 1-888-NOKIA-2U (1-888-665-4228).

If your phone model is an Android, you must go to www.google.com/support/androidmarket.


For all other models, please contact our Customer Care Center at 1-877-430-CELL (2355) for assistance.

Force Close is when an application/process/service stops responding. Usually you will have 2 choices, force close or wait:
 

  1. "Wait" informs the phone to wait and see if the program will return to normal operation.
  2. "Force Close" will tell the program to close so that the phone doesn't stay hung up. If it seems like nothing happened when you choose Force Close, then it probably closed and restarted itself automatically.


NOTE: If the device is slow, sluggish or freezing, you may need to remove and/or re-install the last application downloaded.